CUSTOMER SUCCESS

Case Studies

See how enterprises across India are transforming their cafeteria operations with Platemetrics.

TechFlow Ltd

IT Services · 3,200 employees

Challenge

Manual WhatsApp-based ordering leading to 45kg daily food waste, no visibility into consumption patterns, and frequent vendor disputes.

Solution

Deployed Platemetrics Organisation + Vendor portals with OTP delivery verification and real-time waste analytics dashboard.

↓38%
Food Waste Reduction
↑94%
Meal Attendance Rate
₹8.4L
Monthly Savings
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Meridian Pharma

Pharmaceutical · 1,800 employees

Challenge

No vendor accountability, frequent delivery disputes over quantities, and zero audit trail for compliance purposes.

Solution

Implemented OTP delivery verification and vendor rating system with comprehensive audit logging.

0
Disputed Deliveries (90 days)
4.7★
Vendor Satisfaction Score
100%
Audit Compliance
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StellarBPO

BPO · 5,600 employees · 8 branches

Challenge

Multi-shift cafeteria chaos across 8 branches, no attendance data, and inconsistent meal quality between locations.

Solution

Multi-branch deployment with shift-type meal booking and centralized vendor performance monitoring.

99.2%
Order Accuracy
₹22L
Annual Savings
8
Branches Unified
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PinnacleGroup

Manufacturing · 2,100 employees

Challenge

FSSAI compliance documentation gap, no systematic record of vendor certifications, and manual hygiene audit processes.

Solution

Digital audit trail implementation with vendor contract management and automated compliance documentation.

FSSAI Audit Passed
0
Audit Observations
100%
Documentation Complete
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